Corporate Business & Soft Skills Training
Most people want to excel at their jobs and perform better because im many cases, their jobs bring them fulfillment and/or help them sustain other things that give them fulfillment – family, provision, etc.
However, people face a ceiling in their performance when they do not have the right set of skills to thrive at work.
Using an experiential, action-driven and human-centered approach, I design and deliver a wide range of training solutions that help individuals and teams perform better.
Training areas include Customer Service Excellence, Sales & Solution Selling, Human-Centered Design, Marketing Strategy, Emotional Intelligence, Leading Self, Leading Others, Innovation and Creativity, Teamwork and Collaboration among others.
Some projects examples and Case studies
Sales & Customer Service Trainings
I have designed and led sales trainings programs for sales executives and managers within different banking institutions. I have also delivered training to entry level teams and new recruits into sales positions.
I have equally delivered Customer Service Excellence training to teams and organizations looking to better serve their customers and generate revenue.
I have equally delivered Customer Service Excellence training to teams and organizations looking to better serve their customers and generate revenue.
Digital Entrepreneurship Training
I have delivered digital entrepreneurship training to aspiring and editing digital entrepreneurs in the areas of business model development, marketing, product development and more
Doing Business in Africa Workshop
I delivered a case study training for executives from the Executive MBA program of the Africa Business School, Morocco, focusing on the nuances and the realities of doing business in Africa.